FAQ

Frequent Questions

  • Account creation and registration

    Registration for the congress implies the creation of an account on the site, where you will have access to all the information regarding the status of your registration and abstracts.

    To create an account:

    • LOGIN in the event website
    • Select the option: “Create a new Account” and fill in all the fields.
    • You will be sent a confirmation email to activate your new account - check your inbox and if you have not received any email, please check your Junk or Spam boxes
    • Click on the link sent to you in that email, in order to validate your account

    From here you can LOGIN using your data: e-mail address and password you have defined.

    ATTENTION: creating an account does not correspond to registration for the congress. To proceed with the registration itself, you must enter your personal area of ​​the website with your LOGIN data, selecting the REGISTRATIONS tab.

    Proceed with the instructions given by the platform. If you leave the process halfway through, before payment, you will receive an email informing you that your registration is done, however, it will only be complete and validated when the payment is made.

  • Registration Dates and Prices

    Please consult the registration dates and prices here.

  • Registration of co-authors

    For the work to be included in the congress schedule, one of the authors must register and make the respective payment, within the date defined for author registration.

    The abstract presentation can only be made by an author with a regular registration.

    If more authors wish to participate, must register and pay.

  • Payment and Billing

    The available payment method is by credit or debit card.

    For payments financed by entities, you must contact the organization.

    If you want an invoice/receipt, you must fill in the details at the time of registration. Once issued, invoices cannot be changed.

    The invoice will be available for download in your personal area, option "Registrations", up to 5 days after payment.

  • Submit a communication

    Before submitting your paper, please read the submission rules carefully.

    How to submit an abstract?

    • Create an account on the website.
    • Access the personal area of ​​the website through LOGIN with the email and password you have chosen
    • Select the "ABSTRACTS" tab
    • Choose the option “Submit a new abstract” and fill in all the fields indicated.

    Each researcher/academic can present an individual paper and a paper as a co-author.

    If you submit a paper that will be presented by someone else, you must identify the presenter in the abstracts area.

    All information regarding the submitted paper - including information on approval/rejection, date, time and type of submission, as well as certificates, is ONLY available in the account of the user who submitted the abstract.

    If you wish to change the title of the abstract, please contact the organization.

  • Submission rules

    Please consult the communications and panels submission rules here.

  • Presentation rules

    Please consult the communications and panels presentation rules here.

  • Certificates

    The attribution of certificates is done online, up to 2 days after the congress. The certificates are available in the personal area of ​​the website of each user who has registered and checked in at the entrance to the congress.

    Certificate of participation: All registered and checked-in participants are entitled to a document certifying their presence at the event.

    Presentation certificate: This document certifies the presence of a participant as the presenter of a given paper. The presentation diploma is automatically generated in the name of the author who SUBMITS an abstract, if there is no indication in the abstract of who makes the presentation.

    The certificate mentions all the authors indicated at the time of submission.

  • Cancellations and Refunds

    Payment for registration and other services/activities announced on this website can be made by credit or debit card.

    Payment must be made at the time of registration.

    In case of cancellation of already paid registrations:

    You can request the refund until the 20th of October.

    The refund will be made by the same method of payment: by Credit Card.

    Online payments are processed by an external entity. eventQualia guarantees all the necessary procedures so that electronic transactions are secure.

    The law applicable to any contractual relationship within the scope of the use of the services of this website is Portuguese law through the competent means, namely courts.

  • Contact the organization

    The entity responsible for the secretariat of this congress is eventQualia. You can ask questions by email (available at the top of the home page) from Monday to Thursday between 9:30 am and 6:00 pm, Friday between 9:30 am and 4:00 pm.

    During the days of the congress, contact must be made online, through the Support Chat available.

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